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Back to Shipping Info
INTERNATIONAL SHIPPING
VitaDigest.com is proud to ship to the following 24 Countries.
 Australia
 Austria
 Belgium
 Canada
 Denmark
 Finland
 France
 Hong Kong
 Iceland
 Ireland
 Italy
 Japan
 Malaysia
 Netherlands
 New Zealand
 Norway
 Philippines
 Singapore
 Spain
 Sweden
 Switzerland
 Taiwan
 Turkey
 United Kingdom
INTERNATIONAL SHIPPING FEE:
Our standard ground shipping, FREE Shipping, 2nd Day, or Next Day does not apply to international shipping. To receive the accurate shipping rate please choose "INTERNATIONAL EXPRESS" for your shipping method on the check-out page. The shipping cost will be automatically shown based on the weight and destination of your order. Depending on what is in your shopping basket, the rate will be different. The rate is shown in US Currency only. The shipping fee reflects the base shipping charge and do not include customs duties and taxes. Refusal or failure to pay your local duty or tax may affect your ability to place orders with us in the future.
AFTER PLACING YOUR ORDER
Your tracking number will be sent to you via e-mail within 24 hours after your order shipped. You will have access to all of the information regarding the status of your package including detailed tracking and transit updates. The tracking information will also inform you of up to date information regarding customs clearance.
Import Taxes: We ask that you please be aware of local custom and importation laws. You may have to pay import taxes, customs duty, or any additional charges that may come with custom clearance in your country. Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation. Additionally, when ordering from VitaDigest.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
IMPORT RESTRICTIONS
Each country has different laws and regulations about buying products from other countries. Before you place your order, please be sure of your local customs laws concerning the shipment of dietary supplements. We can not possibly keep up with all the laws in every country. It is your responsibility to know what is legal and what is not. We will always ship discreetly for your privacy.
We cannot be held responsible or accountable for any taxes, duties, tariffs or any quarantine fees or package warehousing fees assessed by your local customs office. These charges are separate from your shipping charge, and you will be billed directly from them. For custom information, visit the U.S. Department of Commerce Trade Information Center.
Each Countries may require various types of import licenses. VitaDigest will not knowingly ship any products to any countries that may require any type of license. VitaDigest will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. VitaDigest will not be held liable for any customs duties or taxes that arise from your local customs office. Any duties or taxes that may apply are your responsibility. By ordering from our site you are stating that you agree to our shiping policy and terms of condition.
Our international shipping prices reflect the base shipping charge not including customs duties, taxes. If you refuse to pay your local duty or tax and the carrier bills VitaDigest for the unpaid charges, we will re-charge you for the applicable amount. Failure to pay customs duties and taxes may also jeapordize or terminate your ability to place future orders. If you are unsure of your country's import policies, please check with them before ordering.
Declaration of Value and Contents:
Please note that we declare the full value (minus the shipping charge) of your order on the shipping label. Also, we label the contents as "Nutritional Supplements for Personal Use".
Your Shipping Address and Phone Number:
Please make sure your shipping address and your phone number is full and complete and in English. The phone number may be used by Fedex or USPS to contact you, in case they have problems delivering your order.
Note: If your order is returned to us due to customs related issue such as banned / restricted products, a wrong address, or because no one was there to accept delivery of your order, we will refund your credit card minus a 20% restocking fee. You will be refunded the total amount of the order minus the shipping charge and 20 percent of the value of the order as a re-stocking fee. We will also subtract any other outside charges we have incurred during shipping, such as warehousing fees, return postage fees, etc. You will only be credited for merchandise when the package is returned to us in the same condition it was sent.
International orders are shipped via FEDEX/USPS Express which can take approximately 7-14 business days for delivery. Transit times can also depend on the customs agency and rules in your country.
FIRST TIME INTERNATIONAL BUYER
For your protection and ours, it is important to make sure credit cards are being used by their proper owners. Customers ordering over $80.00 for the first time from VitaDigest.com will need to fax or email us the following information. Please fax to (011.626.965.8337) or email to orderstatus@vitadigest.com.
In order for VitaDigest.com to better serve you, the following information is required.
To process the order we will need a monthly credit card statement or bill. (This is the document that shows your charges for that month.)
We also require a copy of the front and back of the credit card along with a utility bill (water, electricity, or gas) that shows your shipping address.
Your privacy is assured. Please understand that we respect your privacy and have no interest in your personal spending habits. We do not sell or distribute any of your personal information. The extra step of faxing information is necessary for your protection and ours, to make sure you are the actual credit card holder. We reserve the right to cancel any order that is unable to be verified or processed. We appreciate your cooperation and apologize for any inconvenience we may have caused.
Please Note: This requirement is only for International customers ordering for the first time. If you have ordered from us before, you don't need to fax us your credit card information.
PRODUCTS THAT MAY BE ILLEGAL TO IMPORT
NO2 Nitric Oxide
Acetyl-L-Carnitine
Androstenedione
Testobol, Primobolan and related pro-steroids
L-Carnitine
DHEA
Human Growth Hormone (HGH)
Amino Acids of any kind
Products containing Vitamin K
Pregnenolone
Melatonin
5-HTP
Yohimbe Herb and Yohimbe Extracts
DHEA
Kava Kava
Hoodia Gordonii
Red Yeast Rice
Gotu Kola
Tribulus
St. Johns Wort
Ecdysterone
Ginkgo Biloba
DMAE
Certain Protein Products may be illegal to import to:
United Kingdom
Australia
USEFUL LINKS FOR INTERNATIONAL CUSTOMERS
Local Time at our location in California: Worldtimeserver.com or Time.gov
Currency Exchange (For Example, Dollar to Yen) Yahoo or CNN
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Copyright © 2002-2009
VitaDigest.com. Designated trademarks and brands are the property of their
respective owners.
Affiliate Program Questions? Comments? Please contact
us.
Tel: 1-626-965-8308 Fax: 1-626-965-8337
The products and
the claims made about specific products on or through this site have not
been evaluated by the United States Food and Drug Administration and are
not approved to diagnose, treat, cure or prevent disease. The information
provided on this site is for informational purposes only and is not
intended as a substitute for advice from your physician or other health
care professional.
Products image are NOT always exactly as shown on the photographs. We try to be as accurate as possible with photos. Please check the Title carefully before ordering.
All models are 18 yrs or older.
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